Effective Date: May 11, 2026

Pioneer Trails Photography Department (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us when booking photography sessions, visiting our property, or communicating with us through phone, email, text, or online systems such as Grasshopper.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email address
• Phone number
• Mailing address
• Booking and session details
• Payment information (if applicable)
• Messages or inquiries you send us

Non-Personal Information

• Device type and browser information
• IP address
• Website usage data
• Cookies and analytics data

2. How We Use Your Information

We use your information to:

• Schedule and manage photography sessions
• Communicate about bookings, updates, or weather changes
• Deliver digital images or services
• Process payments and invoices
• Improve our services and customer experience
• Maintain business records
• Comply with legal obligations

3. Photography and Image Use

As part of our services, photographs may be taken during sessions at Pioneer Trails Tree Farm.

• Clients typically receive personal-use rights to purchased or delivered images
• We retain copyright ownership of all photographs unless otherwise agreed in writing
• We may use select images for marketing, portfolio, or promotional purposes unless you request otherwise in writing prior to your session

If you do not wish to appear in promotional materials, please notify us before your session begins.

4. Cookies and Tracking Technologies

If you interact with our website, we may use cookies or similar technologies to:

• Improve website performance
• Analyze visitor behavior
• Enhance user experience

You can disable cookies in your browser settings, but some features may not function properly.

5. Sharing of Information

We do not sell, rent, transfer, disclose, or share consumer personal information, including phone numbers and SMS consent data, with third parties or affiliates for marketing or promotional purposes under any circumstances, even with user consent, except as required by law.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent information will not be shared with any third parties except vendors, messaging providers, aggregators, and service providers necessary to deliver SMS communications, customer support services, or business operations.

We may use trusted service providers for operational purposes such as:
• Payment processing
• Website hosting
• Online galleries and image delivery
• Email and messaging systems
• Analytics and customer support tools

These providers are only granted access to the information necessary to perform their services and are required to maintain appropriate confidentiality and security protections.

6. Data Security

We use administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

While we take reasonable measures to secure your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have rights to:

• Access your personal information
• Request corrections to your data
• Request deletion of your information
• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

8. SMS Messaging and Opt-Out

By providing your phone number and opting in, you agree to receive customer care and booking-related SMS messages from Pioneer Trails Photography Department, including appointment confirmations, scheduling updates, reminders, weather notifications, and photography service communications.

Message frequency varies based on customer interactions and scheduled services. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP or UNSUBSCRIBE to any message received from us.

For assistance, reply HELP or contact us at pioneertrailsphoto@gmail.com or 330-778-8833.

9. Third-Party Services

We may use third-party services for:

• Photo delivery and online galleries
• Printing and product fulfillment
• Payment processing

We are not responsible for the privacy practices of these third-party providers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.

11. Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact:

Pioneer Trails Photography DepartmentEmail: pioneertrailsphoto@gmail.comPhone: (330) 778-8833Address: 4222 Center Rd Poland, Ohio 44514